Customer Service Representative


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Customer Service Representative

Contract: Texas, Texas, US

Salary: $20.00 Per Hour

Job Code: 350567

End Date: 2024-07-11
Days Left: 27 days, 3 hours left

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Detailed Job Description :

Title:

Healthcare Customer Service Representative

Location:

Austin, Texas 78727

Duration:

8+ Months

Responsibilities:
  • Assist Medicaid Providers with questions related to eligibility, medical claims status, and program inquiries
  • Resolve problems and issues as they arise
  • Respond to phone inquiries in a prompt, courteous, and concise manner
  • Document all encounters in clear and concise online logs
  • Transfer callers to other Call Center units as necessary
  • Meet individual performance standards
  • Perform other duties as assigned by management
  • Maintain strict required attendance and performance metrics

Education Qualification:
  • High school diploma or equivalent

Job Requirement
  • Customer Service
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 COllabera

 07/01/2024

 all cities,TX