Job Details
* Museum Store / Guest Services Staff
**Museum Store / Guest Services Staff**
**Title: Museum Store / Guest Services Staff**
**Revision Date: July, 2021**
**Reports to: Museum Store Manager**
**Supervises: N/A**
**Classification: Non-exempt**
**A)** **Basic Function****:**
This position exists to welcome guests to Carillon Historical Park, provide information and customer service, and sell admission tickets and memberships as well as provide retail sales support in the museum gift shop as directed by the Museum Store Manager.
**B)** **Qualification Requirements****:**
+ Familiarity with POS (point of sale) systems and the ability to learn new technologies
+ Outstanding communication and customer service skills
+ Strong attention to detail
+ Effective team member
+ Ability to multi-task
+ Cheerful, friendly personality
+ Ability to work a flexible schedule including some weekends **C)** **General Responsibilities:**
Greet guests to Carillon Historical Park, sell admission tickets, provide directions and museum information.
Upsell specialty tours and museum memberships
Assist guests shopping in museum store, build rapport through conversation and honest recommendations
Ring up museum store sales
Assist in creating appealing merchandise displays and keeping sales floor clean and organized at all times.
Assist in maintaining the stock room and counting inventory as needed
**D)** **Position Responsibilities****:**
Accurately operate POS system and count money
Accurately enter membership details into software program
Answer phones
**E)** **Line of Communication and Accountability****:**
This position reports to the Museum Store Manager.
**F)** **Physical Requirements of the Job****:**
This position requires the ability to stand for long periods of time.
Must be able to lift/carry 50 pounds.
Climbing ladders is occasionally required.
*If you are interested in making history at the Carillon Historical Park, please fill out an application and return by e-mail or in-person to Joy Fullenkamp, Human Resources, at ...@daytonhistory.org or Carillon Historical Park, 1000 Carillon Blvd., Dayton, OH 45409. For questions please call or e-mail: 937-###-#### ext. 138 or* ***...@daytonhistory.org***