Responds to written and telephone inquiries to answer customer questions, correct errors, document new information, and ensure the accuracy of patient financial accounts. MINIMUM SPECIFICATIONS Education: None. Experience: Must have three (3) years of experience in a hospital or physician business office. Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/ Registration/ Licensure: None. Skills or Special Abilities: Must demonstrate ability to type 20 wpm with a maximum of 3 errors. Must be able to demonstrate a working knowledge of personal computers and other standard office equipment. Must have knowledge of billing, managed care programs, and State/ Federal programs. Must have working knowledge of medical software. Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach. Must be able to communicate effectively wi...Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Patient
Parkland Memorial Hospital
07/15/2024
Dallas,TX