Job Details
** Customer Service Rep**
**Job Category****:** Freedom **Requisition Number****:** CSRDI005001 Showing 1 location **Job Details**
**Description**
Freedom Heating & Cooling is a leading Plumbing and HVAC company in Birmingham, AL. We value honesty, respect, knowledgeability, client-focus, efficiency and are committed to providing a great place to work for our employees. Our vision is to become the first place people turn to for home repairs, and we invite you to be part of that vision!
**Job Responsibilities**
The Customer Service Representative/Dispatcher responds to customer inquiries, assists with parts and install process, and scheduling.
* Serve as a the first point of contact with customers and handling inquiries.
* Perform daily back office duties including; billing, permits, and back office duties.
* May include other miscellaneous tasks including but not limited to customer inquiries, assisting with the parts and install process, scheduling.
* Other various tasks using Microsoft Word and Excel.
**Job Requirements**
* High School diploma; computer experience including Microsoft Word and Excel.
* General office duties; computer skills; customer service skills.
**In Return We Offer:**
* Competitive pay
* Advancement opportunities
* Paid training
* Great health benefits and vacation days
* Retirement plan
Freedom is an Equal Opportunity Employer
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**