Job Details
Job Description
Essential Job Functions
Position: Lieutenant Security and Security Officer
Department: Security
Date Updated: 02 / 2021
Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)
Respond to fire emergencies as a trained Fire Fighter
Respond to other emergencies including response as a confined space rescue team member
Respond to Security calls, incidents, and events
Respond to Emergency Medical calls and provide First-Aid
Stand an access point post, determine access, and direct traffic
Communicate in clear understandable English language by two-way radio, telephone, computer, and hard-copy written information
Record and disseminate appropriate information regarding access
View, recognize, and act on appropriate security issues from active observation and by utilizing the CCTV camera displays
Review, check, and process entering and exiting personnel for rule compliance
Review, check, process, and activate access controls involving automated gates
Monitor, interact, and respond in a timely manner to the fire alarm system electronic notifications
Ensure guest and employee Safety and Security
Conduct investigations and write clear, concise reports
Enforce company policies and procedures
Ensure facility security
Engage in positive Guest and Team Member interaction, under all types of conditions
Provide and portray customer service and hospitality through consistent demonstration of the ten essential attributes
Ability to handle extremely stressful situations
Conduct foot and vehicle formal fire-watch patrols utilizing electronic recording devices
Drive a department patrol vehicle on public and private, improved and unimproved, roadways, trails, paths, including mountainous terrain.
Drive, position, and operate the department's fire apparatus under routine and emergency operations.
Secondary Responsibilities:
Maintain professional calm demeanor during encounters with guest, visitors, or team members
Maintain professional (clean, neat) appearance
Work independently with minimal supervision
Normal Working Hours: (Shift, days)
Shifts (7:00am-3:00pm), (3:00pm-11:00pm), (11:00pm-7:00am)
To be successful in this position, the ideal candidate must meet the following criteria
in addition to the Ten Essential Attributes for All Team Members.
Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)
Firefighter / Emergency Medical Service and/or Law Enforcement / Military experience preferred
Security service experience preferred
Educational Requirements: (Degree/Certification, highest required/preferred, field of study)
High School Diploma or G.E.D. required
Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents)
Ability to effectively communicate verbally, both in person and on the telephone
Report writing skills
Technical Requirements:
Current certification as a WV Firefighter Level 1 or higher
Must have the ability to achieve confined space entry and rescue certification
Current certification in a recognized Basic First-Aid program or higher (Such as EMT), ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc.
Valid drivers license
Ability to obtain American Hotel and Lodging Association Certified Lodging Security Officer certification or an equivalent certification as specified by the Director of Security.
Must achieve and maintain all training and technical requirements as listed in this EJF.
Computer Experience & Level (Beginner, Intermediate, Advanced)
- Word Processing - Beginner
- Spreadsheet (Excel)- Beginner
Technical Skills - Skill Level (Beginner, Intermediate, Advanced)
Typing - Beginner
Data Entry - Beginner
Physical Requirements:
Location of Work
Indoors - Yes Heated - Yes
Outdoors - Yes Temp. Fluctuations - Yes
Work Postures
Continuous (up to 8 hrs. in an 8 hr. shift)
Frequent (up to 5.5 hrs. in 8 hr. shift)
Infrequent (up to 3 hrs. in an 8 hr. shift)
Rarely(up to .5 hr in 8 hr. shift)
Standing
X
Sitting
X
Walking
X
Climbing
X
Bending/ Stooping
X
Overhead Reaching
X
Arm/Hand Movement
X
Hand/Eye Coordination
X
Other (Define)
Lifting Requirements
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
10 lbs.or less
11-20 lbs.
21-30 lbs.
31-40 lbs.
Over 41 lbs.
Horizontal Lift
X