Job Details
[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / PTO / 401k match / Laptop provided - As a Product Support Specialist you'll: Monitor the support inbox and optimize workflows to drive down response time; Communicate with customers via phone, email, chat, and video calls; Troubleshoot issues that users experience and provide recommended solutions to the product development team; Own CSAT scores, connecting with unsatisfied customers to provide a solution...Hiring Fast >>