Job Details
Cintas is seeking a Monitoring Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects. Skills/ Qualifications Required 1 years' customer service experience High School Diploma/ GED; Bachelor's Degree preferred Preferred Experience with heavy inbound and outbound calls and transferring calls 3 years' business-to-business account support Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet Experience with proofreading and editing documents Cintas offers comprehensive and competitive medical, dental and vision benefits, featu...Customer Service Representative, Customer Service, Monitoring, Representative, Monitor, Manufacturing, Retail