Job Details
**Houseperson - $1,000 sign on bonus**
**Our Company & Our Property**
Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.
The Lodge at Blue Sky is nestled between the soaring peaks of Utahs Wasatch and Uinta mountain ranges, sitting on thousands of acres of some of the worlds most breathtakingly beautiful natural lands just moments from Park City. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return.
**Role Summary**
Join our team as a Houseperson for The Lodge at Blue Sky, serving the needs of the business, our guests, and our colleagues by providing exceptional service to guests by carefully, discreetly, and seamlessly ensuring that guest and Blue Sky expectations are met as regards to in-room supplies, orderliness, deliveries, special service requests, and care of the personal property.
$1,000 sign-on bonus for FT team members, if hired.
$500 sign-on bonus for PT team members, if hired.
Should you leave before completing one-year with the Company, you will be responsible for paying back the prorated amount left from your sign-on bonus.
**Core Responsibilities**
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates. Within this, the key responsibilities for this position are: * Communicate courteously and professionally with guests to assess needs, operate discreetly to fulfill all supply requests.
* Anticipate guest needs.
* Load and unload linens and supplies in and out of the cart, following housekeeping standard operating procedures.
* Transport linens and supplies from housekeeping storage to guest rooms, upon request.
* Support room attendants with additional supply need and remain available to incoming radio requests.
* Organize and stock all incoming linens in designated areas and shelves.
* Be familiar with all hotel services/ features and local attractions in Summit County in order to respond to guest inquiries accurately.
* Assist Banquet servers with special guest requests and must be able to work as a Banquet server in case of absenteeism.
* Set an example for other service staff regarding service standards, side work, productivity and professionalism in the workplace,
* Comply with all departmental policies/service procedures.
* Complete all opening/closing side duties as assigned.
* Maintain and complete all tasks assigned by management.
* Assist in switching beds in and out of guest rooms, including king beds, twin beds, rollaway and cribs.
**Skills and Abilities**
* Ability to anticipate and understand guest service needs remaining calm and courteous.
* Ability to communicate in English.
* Ability to drive a golf cart, and pass the property golf cart safety test.
* Ability to input and access data into a computer.
* Ability to think clearly, quickly, maintain concentration, and make a concise decision in pressure situations.
* Ability to exert physical effort in setting up rooms.
* Ability to stand and walk for up to 12 hours.
**Required Qualifications**
* Must be able to work independently with minimum supervision.
* High School diploma or equivalent.
* Minimum 16 years of age.
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures, and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich peoples lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
*The Lodge at Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training*
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*Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*Department: Housekeeping
This is a non-management position
This is a hourly positions position