Job Details
Greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, & requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and medical support staff. Actively participates in outstanding customer service and accepts responsibility for maintaining relationships that are equally respectful to all. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: - Follows all Standard Work processes. Standard Work incorporates technology with the right workflows and behaviors to provide an exceptional experience for every patient, every time. - Welcomes patients appropriately, accurately updates, verifies, and enters patient information (including insurance, billing, and demographics) and processes/scans all forms into appropriate systems. ...Office Assistant, Office, Float, Assistant, Healthcare, Business Services, Patient