Job Details
Job Details
Job Location
Pierre Moran - Elkhart, IN
Position Type
Part Time
Education Level
High School
Salary Range
$14.33 - $17.93 Hourly
Travel Percentage
Negligible
Job Category
Customer Service
Description
Classification: Clerk I
Location: Pierre Moran Branch Library
Job Grade 4
Job Category: - Part-time 15 hours per week
FLSA Status: Non-exempt
Reports To: Branch Manager
SUMMARY
The Circulation Clerk serves patrons by issuing library cards and maintaining registrations; handling all transactions related to the circulation of library materials, assisting in collection development; and creating a helpful, welcoming environment for all library visitors.
Fluency in Spanish preferred
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
Organization-Wide EXPECTATIONS
- Follows [for supervisors include: and enforces] established Library and personnel policy, procedures and work standards.
- Attends work regularly, on time, and as scheduled.
- Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
- Maintains confidentiality of sensitive information.
- Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
- Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.
- Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.
Job-Specific ACCOUNTABILITY
- Creates and maintains patron accounts.
- Circulates materials: checks in and out; pulls and routes holds, etc.
- Handles financial transactions at circulation desk and public copiers.
- Performs opening and closing task as assigned.
- Selects materials and/or performs collection maintenance as assigned, with oversight from the appropriate collection manager(s) and approval of the department head.
- Provides customer service at the Circulation Desk and at other public desks in the library.
- Performs designated administrative and/or clerical duties per specified Work Instructions.
WORK CONDITIONS
- Full-time/Part-time (including evenings and weekends)
- Frequent local travel, occasional long distance travel
Qualifications QUALIFICATIONS
EDUCATION and/or EXPERIENCE
- Minimum of High School Diploma or equivalent required
- Prior library experience preferred
KNOWLEDGE, SKILLS and ABILITIES
- Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues
- Ability to learn and adapt
- Basic clerical, computer and mathematical skills
- A general knowledge of standard office equipment
- Ability to apply common sense understanding to follow written and verbal instructions
- Ability to work independently and as part of a team
- Fluency in Spanish preferred
LANGUAGE SKILLS
- Above-average written and oral language and communication skills
- Ability to read and comprehend written instructions and business correspondence
- Ability to effectively write routine reports and business correspondences
- Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations
PHYSICAL DEMANDS
- Ability to speak, hear and see
- Ability to stand for an extended length of time
- Ability to occasionally reach with hands and arms
- Ability to occasionally climb, balance, stoop, kneel, and crawl
- Ability to occasionally lift or move up to 40 pounds
SUPERVISORY RESPONSIBILITIES
None
SALARY AND BENEFITS
- See Elkhart Public Library Wage Schedule
- See Elkhart Public Library electronic Employee Handbook
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.