Job Details
Position: Hardware, Network & Infrastructure Support Engineer
Location: Poughkeepsie, NY
Job Responsibilities:
- Hardware, Infrastructure & Network Support
- Provide user support (deskside support), troubleshoot hardware and devices, network operations, routers/switches/wifi, printers, scanners, laptops, etc.
- Troubleshoot ATM's and other financial services hardware at bank branches
- Provide onsite NOC (Network Operation Center) support for local Poughkeepsie branch
- Travel to nearby bank branches 20-25% of the time to provide support as needed
- Setup and support backup systems, disaster recovery plans and replication
- Responsible for phone system, cabling, troubleshooting, and equipment maintenance
Required Skills/Experience:
4+ years of experience as a Network Administrator, Deskside Support Technician, Hardware Support Technician, NOC Engineer, MSP Engineer, etc.
4+ years supporting hardware, networks and infrastructure
Experience maintaining and troubleshooting Printers
Experience troubleshooting ATMS
Preferred Skills/Experience:
Experience working in a banking environment
Technical College or Certifications in relevant technologies preferred