Job Details
* **Title:** Network Support Specialist
* **Department:** Information Technology (Brooklyn)
* **Campus:** Brooklyn, New York
* **Date Posted:** 05/11/2021
* **Salary:** Commensurate with experience
* **FLSA:** Exempt
* **Starting Date:** As soon as possible
* **Contact:** Please submit an online application
**Basic Function and Scope of Responsibilities:**
* Provide network support, maintenance and trouble-shooting support services to the University, under the direction of the Director of Network Services.
**Principal Responsibilities:**
* Complete projects as per supervisors direction.
* Provide layer support of all network devices included but not limited to Workstations, servers, IP phones, videoconference units and surveillance cameras and wireless access points.
* Plan for and execute firmware/software upgrades on all network equipment
* Support and troubleshoot wireless access points and WISM controller.
* Follow and implement current information security best practices in administrating all network equipment and services.
* Support and troubleshoot WAN connections for regional campuses and cross-campus issues, as needed.
* Investigate network issues and blackouts.
* Provide link layer support for all student connections.
* Perform other department related support activities as needed.
**Education Requirements:**
A Bachelor's degree is preferred in Information Systems, Computer Science, or related field, or equivalent working knowledge of network operation systems and configurations required.
**Training, Skills, Knowledge, Experience:**
* Ability to work independently, and as a project leader or team member.
* Willingness to learn and attend trainings as needed.
* Experience with configuring switches, routers, network and infrastructure and monitoring tools.
* Preferred Network+, Security+ and Cisco certifications .
* This position requires occasional availability outside of regular business hours for equipment installation, firmware/software updates, and other maintenance tasks as required.
* This position could on occasion require, bending, reaching, ascending, and descending stairs, kneeling, standing, walking, pushing, pulling, and lifting.
**Working Conditions:**
* Must have valid drivers license/ ability to travel to all campuses, when requested to do so.
* Must be willing to work weekends and evenings if necessary
LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regards to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.