Job Details
Find out why
eXcell
is the employer of choice for contractors! Join
eXcell
and enjoy our generous employee benefits!
We are currently searching for an enthusiastic
Level 1 Technician to join our client's team
onsite at New York, NY. This is a Contract position slated to go 2+ years.
Duties and Responsibilities: - Test and image desktops and laptops
- Maintain, analyze, and troubleshoot software and computer peripherals
- Ability to set up, configure, and add all hardware
- Assist client internal IS technicians with large IMAC's
- Provide technical support to end-users via telephone and in person
- Assist in developing and documenting improvements to current processes
- Assist coworkers in the resolution of end-users' technical issues
- Manage (ServiceNow / Clear vision) ticket queue constantly throughout the day
Skills and Qualifications: - Minimum 2+ years of hands-on technical knowledge of laptop and desktops, including break / fix
- High School Diploma or GED required
- A+ Certification is a plus
- Familiar with standard concepts, practices, and procedures within the IT support field
- Able to lift heavy equipment. (PC's, monitors, printers.)
- Strong verbal and written communication skills
- Experience with Windows OS, Microsoft Office, Internet browsers and Email clients
This candidate will need to go through the client background check process which requires fingerprinting.
$30.00 - $32.00 per hour Full COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
eXcell
Supports Equal Employment Opportunity**
eXcell
, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.excell.com
.
#INDEXL