Customer Service Representative


Job Details

APPLY NOW: TEXT CSR1 TO 903.###.####

Benefits Offered Include: Medical, Voluntary Dental & Vision, 401(k), Paid Time Off, Paid Holidays, Tuition Reimbursement, Life Insurance and more!

We Pack Logistics, part of the Harrison, Walker & Harper family of companies, is a growing contract packaging and warehousing service provider with operations in North Carolina and Texas. With over 30 years of experience in the food / beverage and CPG markets, we understand what it takes to be a valuable partner in our customer's supply chain. With our technology enabled, flexible, and food grade certifications, we are uniquely positioned as a solution provider currently serving several Fortune 100s.

We Pack Logistics is seeking a Customer Service Representative to join our team!

JOBSITE LOCATION: Paris, Texas

STARTING PAYRATE: $14-$16/hr (negotiable depending on experience)

TYPICAL WORK SCHEDULE: Monday - Friday 7am - 3:30pm (weekends only as needed)

JOB SUMMARY: Coordinates the flow of product into and out of facilities by performing the following duties:

Essential Job Duties and Responsibilities:

  • Communicates with customers to determine schedule of incoming and outgoing product.
  • Schedules carrier appointments for shipping and receiving.
  • Inspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility.
  • Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.
  • Seals or observes sealing of all outbound loads.
  • Prepares necessary receiving paperwork and review forklift operator data entry on receipts for accuracy.
  • Updates customer data systems as necessary.
  • Communicates status of inbound and outbound loads to customers as directed.
  • Generates customer invoices for services provided.
  • Coordinates with supervisors in directing forklift operator activities.
  • Directs carrier activity in or near facility.
  • Performs physical inventories or cycle counts as required.
  • Checks seals on inbound trailers.
  • Professionally and promptly greet any clients, drivers or visitors that arrive to the office.


Education and Experience Requirements: Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

EMPLOYEE REFERAL BONUS LEVEL I

We Pack is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.





 Harrison, Walker and Harper

 06/19/2024

 Paris,TX