Customer Success Manager - Nobul Resourcing Solutions

Job Details

Customer Success Manager - Cyber Security/SaaS

Denver - Hybrid

An industry leader in reliable, scalable, and user-friendly data protection solutions business seeks an ambitious & driven Customer Success Manager to join their team.

Role:

Working with a portfolio of customers to achieve maximum value from their investment
Identify & develop growth opportunities
Manage & retain clients through renewal process
Liaise with Support/Development team to improve software
Learn the software and be able to demonstrate at a high level
Identify clients pain points and frustrations and be able to offer advice and resolutions
Relay customer feedback to internal teams to improve product quality and service experiences

Person:

Experienced in a customer success or commercial account management role at a technology business
Confident & engaging
Commercially minded, with the ability to identify growth opportunities
Organised and efficient with the ability to work autonomously
An exceptional communicator
A Strong team player
Able to multi-task, prioritise and manage time effectively
Self-motivated with drive and ambition to meet & exceed targets

Nobul Resourcing Solutions

06/23/2024

all cities,CO