Job Details
** Customer Service Rep**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO01814 Showing 1 location **Job Details**
**Description**
JOB TITLE: Customer Service Rep
DEPARTMENT: Production
LOCATION: Houston, TX
TRAVEL: N/A
Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick manufacturer with 20 plants throughout the United States and Canada.
We strive to deliver premier service to Architects, Builders, Designers, and Homeowners through our 31 company owned distribution locations (Meridian Brick and Masonry Supply) providing Brick, Thin Brick, Stone, Stucco + EIFS, and Installation Systems to each valued customer.
We foster an environment rooted in respect, entrepreneurship and an unwavering pursuit of excellence with every interaction and process we undertake by focusing on:
* Creating a safe and sustainable working environment for our employees
* Delivering world class service and innovative solutions to our customers through a diverse building product offering
* Driving profitable returns to our shareholders
For more information on our company visit our website at meridianbrick.com.
**RESPONSIBILITIES:**
* Provide customer support to all existing and new customers
* Order management
* Enter Purchase Orders and answer phones in showroom
* Managing cash box and CRJ's
**EDUCATION:**
* High school diploma or equivalent
* Undergraduate degree preferred
**WORK EXPERIENCE:**
* Minimum of 1 year customer service experience.
* Purchasing preferred
* Knowledge of Brick Sales or building materials preferred
* Oracle experience is a plus
**SKILLS REQUIRED:**
* Excellent communication skills both internally and externally (customers)
* Excellent computer Skills/ Microsoft Office (Word, Excel)
* Committed to working in a zero harm workplace
* Ability to multitask
* Ability to lift 20+ lbs.
* Problem solving skills
* Able to work flexible hours as required
**JOB INFORMATION:**
* M- F 7:30 to 4:30
Meridian Brick offers a comprehensive benefits package, including, but not limited to: Medical, Dental, Vision, 401K, Life Insurance and Vacation plans.
Learn more about Meridian Brick and its comprehensive portfolio of innovative brick and masonry solutions for commercial and residential structures at meridianbrick.com.
An Equal Opportunity Employer
M/F/D/V
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