Job Details
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 0.500000 (approx. 20 hours a week)
Shift: Shift 2 (may qualify for shift differential)
Job Summary:
Provides direct one on one customer service for meal fulfillment from patients, nurses, and other disciplines (providers, speech therapy, dietitians). Has in-depth understanding of diet and nutrient restrictions in order to ensure accurate and compliant meals maintain integrity of diet order. Provides direct communication between healthcare disciplines for diet order verification and implements problem solving skills as a means to provide resolution to maintain integrity of diet order in computer applications (Epic and Cbord). Responsible for data analytics to ensure patient safety processes are met. Requirement of position is to meet the needs of all five hospital entities without error to ensure meal order accuracy and fulfillment.
EXPERIENCE DESCRIPTION:
A minimum of 1 year of experience in healthcare food service or customer service including work history with computer applications involving customer service, food service, or a call center is required. Knowledge of nutrition through course work or experience preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Interpersonal skills necessary to interact with patients, visitors, and staff in a courteous manner.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
* Paid time off
* Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
* Academic Partnership with the Medical College of Wisconsin
* Referral bonuses
* Retirement plan - 403b
* Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
* Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-###-####. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-###-####. We will attempt to fulfill all reasonable accommodation requests.