Job Details
The cashier receptionist/scheduler is a member of the health care department team in the Imaging/ Radiology department who functions under the direction guidance and supervision of the department manager, assistant manager, or designee. The cashier receptionist/scheduler greets and checks in all patients reporting to the medical office in a professional and courteous manner. This position is responsible for accurate check-in, scheduling, revenue collection and safeguarding revenue for all patients. Responsible for having knowledge of processes and procedures for the department as well as general knowledge of the medical center in order to assist patients with questions and concerns. Requires extensive use of the computer and a significant amount of contact with the public. Requires spending at least 50% of the time doing scheduling. Essential Responsibilities:Customer Service. Serves as an ambassador for Kaiser Permanente by exhibiting respectful, courteous, and friendly behavior towar...Cashier, Receptionist, Scheduler, Imaging, Member Services, Customer Service, Healthcare