Receptionist - Mercedes-Benz of Asheville

Job Details

Receptionist

We are seeking a Receptionist with excellent customer service skills and a positive attitude.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

What We Offer

Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training

Responsibilities

Calculate the customer's bill using the dealership's computer system
Receive payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Available to work Full-time hours, 7:30am - 4:00pm Monday - Friday
Ability to communicate customers' interests needs and requests to management
Professional personal appearance

Mercedes-Benz of Asheville

07/01/2024

Fletcher,NC