Consumer Support

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Consumer Support

Remote: NY, New York, US

Salary: $35.00 Per Hour

Job Code: 350469

End Date: 2024-07-08
Days Left: 14 days, 3 hours left

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PR:$34/hr-$35/hr

About the Role:

• We are looking for candidates with in-depth experience in banking systems, specifically Hogan, to join our team in a Temp to Perm position. The ideal candidate should have a solid understanding of retail operations, procedures, and related technology.

Responsibilities: -

• Lead and/or actively participate in Retail initiatives, including reviewing and researching data issues, operational maintenance on accounts, creating/updating procedural content, and completing other assigned initiatives.
• Provide ongoing operational support to Retail field and partners to ensure timely and accurate completion of customer/account profile updates.
• Partner with Line of Business (LOBs), Marketing Legal, Compliance, and Operational Risk to enhance regulatory reporting processes.
• Compile and provide internal client data for analytics, reports, and formulating client hypothesis.
• Provide simple analysis to support the production of client insights.
• Review internal processes to identify and recommend process improvements.
• Assist in preparing presentations for senior leaders.
• Perform in-depth research using internal banking systems and external systems to review and remediate data issues.
• Autonomously complete all reports and research tasks assigned for accurate and timely regulatory reporting and operational risk mitigation.
• Develop rapport and communication with Compliance, Legal, Regulatory Reporting, and LOB partners.
• Identify opportunities to improve policies, procedures, and processes and make recommendations to management.
• Perform associate training.
• Utilize a strong understanding of Retail systems to suggest improvements for increased business and regulatory compliance.
• Effectively communicate at various levels.
• Manage multiple projects simultaneously.
• Resolve conflicts and create win/win situations.

Education Qualification:

• Bachelor's Degree in business or related field and/or equivalent work experience.
• Minimum of 1-3 years' experience in financial services.

Required Skills:

• Ability to work independently with minimal supervision.
• Analytical, process management, and conceptual skills.
• Project management skills.
• Ability to collaborate effectively with support partners.
• Understanding of financial products such as deposit & credit products, investments, etc.
• Strong oral and written communication skills.
• Solid understanding of Retail operations, procedures, and technology.
• Demonstrated ability to lead, motivate, and foster teamwork.

Job Requirement

• Hogan
• Consumer Analyst

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Srujan R
• ...@collabera.com

Apply Now

 COllabera

 06/28/2024

 all cities,NY