Call Center Representative Pay: $20 an hr | Bi-weekly Job Type: Onsite in Johnston, RI Shift Options: Work Schedule: start times vary from 8 am-330 pm. 8 hour shifts. One weekend day may be required, depending on Inbound or Outbound positions. Call Center Representative Overview: Act as advocate on behalf of the applicant/customer in order to ensure that a high level of customer service is delivered within the Consumer Unsecured Merchant Financing team. Advocate will be responsible for explaining/offering appropriate service/support solutions and recognizing opportunities to increase customer satisfaction and enhance the customer and partner relationship. Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identify...Call Center, Representative, Customer Service, Retail, Staffing
A-Line Staffing Solutions
06/25/2024
Johnston,RI