Job Details
Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring Call Center Customer Service Representative to join their team in Johnston. As an Call Center Customer Service Representative within the Consumer Unsecured Merchant Financing team, you will serve as the primary point of contact for applicants, customers, [ "As an Call Center Customer Service Representative, Job duties include:\n\n\n\t. Act as a dedicated advocate for applicants, customers, & Merchant partners, ensuring their needs are understood & addressed promptly.\n\t. Listen actively to customer inquiries to determine their needs & provide accurate information regarding credit decisions based on submitted applications.\n\t. Utilize a tracking system to accurately record all customer interactions & identify expressions of dissatisfaction for resolution.\n\t. Ensure daily tasks are comple...Customer Service, Customer Service Representative, Call Center, Representative, Retail, Staffing