Job Details
ESSENTIAL DUTIES AND RESPONSIBILITIES - Other Duties May Be Assigned
- The primary responsibilities of a Warehouse Clerk will be determined based on their home department. However, cross training will be provided to ensure all warehouse clerks are able to back up the different departments.
- Utilizes established order templates in computer system to create and print batches of customer orders and shipping labels according to a preset schedule.
- Monitors, resolves and leads efforts for shipped and unshipped pick tickets by running system reports and coordinating pick ticket clean up.
- Perform physical inventory of all stock items and prepare appropriate purchase orders as per requirement
- Review and perform physical count of all inventories parts
- Understanding of maintenance parts and supplies
- Troubleshoots system and equipment malfunctions with assistance from IT department and third party billing vendor.
- Maintain accurate inventory on job critical supplies and communicate needs to management.
- Monitors and controls the flow of printed pick tickets.
- Maintains a clean and safe environment.
- Communicates and updates all appropriate parties via telephone, fax, and email as needed.
- Performs basic maintenance of print room equipment, and audits printed pick tickets to ensure a high quality label is being produced every time.
- Provides assistance to Customer Care with customer order appeasement requests,
- Assists other departments as assigned.
- Ensure the timely and accurate releasing of items from various lock codes.
- Prioritizes backorders (hot) items and expedites accordingly.
- Investigates and take corrective action on items with dimension, weight or tolerance issues.
- Receives product into the Warehouse Management System (WMS), labels incoming product, verifies receiving schedules, numbers and product descriptions.
- Meets or exceeds performance and productivity goals.
- Creates, maintains and updates standardized forms in MS Excel/MS Word.
- Responsible for daily filing and maintaining inspections files and all other QA documentations.
- Audits and completes written documentation of product testing at various stages.
- Updates data into established database(s) and Warehouse Management System (WM) on product specifications when necessary.
- Updates documentations and correspondences used in shipment sample approvals.
- Supports the department in corresponding and notifications on QA related inspections to QC or vendors.
- Provides support to management on special projects.
- Performs audits, communication and guidance to owners of lock codes, processes and location errors.
- Updates and publishes the liquidation/lock code summary.
- Provides back up support for cycle counts and shorts.
- Issues and logs Bills of Lading.
- Audits salvage process and reconcile discrepancies, audits SKU status, Audits receiving worksheet and issues with inner packs.
- Coordinates pick-ups for salvage, liquidation or charity.
SCOPE- Performs work under general direction. Primary job functions occasionally require exercising independent judgment.
- Works closely with Warehouse Operations Management, Warehouse Staff, and Customer Care.
- This position has indirect contact with the customer and has a significant impact on Winston Brand's reputation in the marketplace and the satisfaction of our customers.
COMPETENCIES & SKILLS- Perform physical inventory of all stock items and prepare appropriate purchase orders as per requirement
- Review and perform physical count of all inventories parts.
- Understanding of maintenance parts and supplies
- Associate needs to be dependable, responsible, and able to work with little supervision.
- Strong computer skills (MS Excel and Word) with some knowledge in AS400 platform computer programs.
- Effective organizational and time management skills with the ability to handle multiple tasks in a fast-paced environment.
- This role requires solid English skills. Must be able to communicate in English, both verbal and written.
- Basic analytical ability with strong attention to detail and good follow-through skills.
- Strong continuous learning orientation for self ability to quickly learn new computer applications as necessary.
- Ability to train other associates (back ups) on job duties and functions.
- Ability to work overtime when needed based on business needs.
EDUCATION & EXPERIENCE- High school degree or equivalent strongly desired.
- Experience using Manhattan PkMS or other Warehouse Management System highly desired.
- One year's experience in a warehouse environment or any combination of acceptable training, education, or experience.
- Previous experience in a clerical role preferred.
- Bilingual in Spanish is a plus.
WORK ENVIRONMENT & PHYSICAL DEMANDS- Warehouse environment with seasonal temperature variations.
- Physical activity includes regular standing, reaching, stooping, bending, kneeling, crouching and climbing stairs and ladders. Extensive walking and working on elevated platforms.
- Ability to lift and/or maneuver up to 50 lbs.
- Work hours may vary, depending on the season and company needs