Job Details
Overview:
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours):
MON: 11AM - 7PM, TUES 8AM-4PM, WED 8AM - 4PM ( TUES - THURS HOURS CAN BE TAYLORED A BIT TO THE EMPLOYEES AVAILABILITY BUT THE MONDAY HOURS ARE A NECESSITY THE WAY THE HOURS ARE LISTED)
Responsibilities:
- Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
- Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
- Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications:
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Preferred Qualifications:
Compensation:
$17 -$21 per hour
About:
Benefits are determined by employment status/hours worked and include paid time off (PTO), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ...@smilebrands.com