Job Details
**At-Home Meal-Kit Provider - Customer Support - Tickets, Chat**
ModSquad - +37 locationsRemote Job details Job Type Part-time Full Job Description **ModSquad** has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Customer Support!** Do you have a **Support** **ModSquad is the place for you!!** Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. **Fantastic Meal-Kit Provider Has Positions Cooking!**
Our client is a meal subscription service that makes cooking fun and easy, providing customers with all of the ingredients they need to make delicious meals each week.
As a member of this team, you'll respond to customer inquiries via emails and chats only. **Project Hours:** 24/7 *Especially seeking availability in the 6 am - 8 pm range, Monday through Sunday* **Commitment:** 20 (or more) hours per week 90 days, as needed **Hourly rate:** To be discussed at interview phase **Whats In It For You:**
+ The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
+ Flexible self-scheduling
+ Access to Hot Gigs postings exclusive to the Mod Network
+ Work from home
+ Competitive hourly rate - Discussed during your first interview
+ Paid orientation
**What we are looking for:**
+ You are extremely empathetic
+ You believe the customer is always right
+ Very strong written and verbal communication skills
+ Ability to quickly learn new information and put it into action
**Workspace Requirements:**
+ Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
+ Quality headset
+ Quiet workspace to take calls
+ Willingness to install MSQ security software and 2FA app on phone
*****PRO TIP*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!** *ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.* *#workfromhome #freelance #remote #modsquad #wearethemods #customersupport #emailsupport* Apply 5 hour ago
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