Job Details
Job Details
Job Location
Cullman Regional Primary/Family Care Clinic - Cullman, AL
Position Type
Full Time
Job Shift
Day
Registration Specialist-Primary Care
Registration Specialist
This position requires clerical skills and sharp attention to detail to ensure accuracy when entering, recording, or reviewing data or communications. Our practice registration specialists do a variety of duties. Those include but are not limited to the following:
Job Duties:
- Greet patients and visitors.
- Verify insurance and benefits.
- Answer a multi-line phone promptly and in a professional manner. Meet and exceed call volume standards.
- Obtain and enter patient data accurately and manage database including, but not limited to generating existing reports or creating new reports as required.
- Will contact patients to schedule appointments and additional exams as needed.
- General office duties, including scanning, faxing, making copies, etc. Will have constant communication with patients, physicians, and other office staff. Must be able to communicate effectively and answer questions as requested to provide patient-focused services and promote a positive environment.
- Complete and maintain filings (both hardcopy and electronic) in an organized fashion, in accordance with company filing procedures.
- Must maintain strict confidentiality relating to company and client matters.
- Obtain authorizations for services
QualificationsQualifications: - High School diploma or GED required
- One year experience in a clinical office environment and with an electronic medical record is preferred
- Proficient with MS Office software including Word, PowerPoint, and Excel is preferred
- Ability to work quickly and efficiently
- Must have organizational skills and a professional demeanor to work effectively with external and internal personnel
- Proper oral and written communication and telephone etiquette are required
- The ability to speak fluent Spanish is preferred