Job Details
**Room Attendant**
* **Job Tracking ID**: 512###-####71
* **Job Location**: Laguna Beach, CA
* **Job Level**: Entry Level (less than 2 years)
* **Level of Education**: Any
* **Job Type**: Full-Time/Regular
* **Date Updated**: March 12, 2021
* **Years of Experience**: Less Than 1 Year
* **Starting Date**: ASAP
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**Job Description:**
**POSITION OVERVIEW**
Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.
**Duties and Responsibilities:**
* Clean and reset guest bedroom and bathroom areas according to established standards.
* Dusting, mopping, vacuuming and general cleaning duties.
* Organize and stock linen closets on floors assigned and clean work areas.
* Deliver amenities such as extra towels, lines, toiletries, etc. at guest requests in a timely manner.
* Complete accurately, and in a timely manner, appropriate engineering work orders for maintenance needs throughout the property and any other assigned paperwork.
* Attend daily pre-shift department line-up meeting.
* Assist in cleaning guest corridor and public areas to ensure property is properly maintained and free from trash and debris.
* Report any service discrepancies to the appropriate manager or supervisor and resolve where possible.
* Work with Front Desk and Maintenance department to ensure rooms are in quality order according to standards.
* Report any safety or security discrepancies to the appropriate manager or supervisor.
NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principle duties outlined above.
**SUPPORTIVE FUNCTIONS**
In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of The Ranch:
* Perform general cleaning tasks using standard hotel cleaning products and equipment to adhere to health standards.
* Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
* Assist other housekeeping team members in maintaining clean and organized work and public areas.
**Experience and Skills:**
**Requirements For The Position**
**Education and Licensing:**
High school or equivalent education required.
**Skills and Experience:**
No prior experience required. Prior hospitality experience desired.
**Grooming:**
All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.
**Competencies:**
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Must be able to read and write to facilitate the communication process.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Working knowledge of applicable sanitation standards.
* Knowledge of The Ranch operations, its services, and facilities.
**Physical Demands:**
* Tasks are performed indoors and outdoors. Indoor temperature is moderate and controlled by The Ranch environmental systems.
* Must be able to work in extreme weather conditions such as heat, rain, cold, wind, etc. while working outdoors.
* Must be able to stand and exert well-paced mobility up to 6-8 hours in length.
* Must be able to lift up to 50 lbs. on a regular and continuing basis.
* Must be able to push and pull carts and equipment weighing up to 250 lbs on a regular and continuing basis.
* Must be able to exert well-paced ability in limited space.
* Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
* Must be able to exert well-paced ability to reach different floors of The Ranch on a timely basis.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and other team members.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Requires manual dexterity to use and operate all necessary equipment.
**Other:**
Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs of The Ranch. In addition, attendance is required at all scheduled training sessions and meetings.
Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranchs facilities. Team members who violate The Ranch rules and regulations will be subject to disciplinary action, up to and including termination of employment.
This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of team members under his/her supervision.
Flexibility with on-call rotation.