Job Details
Job Announcement
Position Information
Position Title
Director of ACT and One Stop Operations
Campus
Cranford
Department
Advising, Career, and Transfer
Full-time, Part-time, Adjunct
Full Time
Exempt or Non-Exempt
Exempt
Regular,Temporary, or Grant
Regular
General Description
Responsible for the planning and supervision of the ACT and One Stop Departments which include the following: Academic advisement, transfer advising/articulation services, academic intervention advising, and student retention projects/services provided by the Department, and front-end enrollment operations related to admissions, financial aid, and student accounts. The position supervises Associate Directors of ACT and Associate Directors One Stop Operations. The Director is responsible for the implementation of goals, data analytics and initiatives of the Student Development Division, and with the institution and all aspects of program assessment. This individual serves as a campus resource for students, faculty, Student Development staff, and Academic Affairs administrators in relation to academic advisement, enrollment and retention.
Characteristics, Duties, and Responsibilities
•Responsible for leadership, development, coordination and administration of programs and services provided by ACT and One stop, evaluates the effectiveness of these services in accordance with the Matrix, the Student Success Plan, and the Institutional Effectiveness Plan.
•Administers, coordinates and evaluates ACT and One Stop staff functions and responsibilities: i.e., academic advisement, transfer services, career services, overseeing the hiring, recruitment and training of ACT & One Stop student workers. Collaborating with the director of admissions, financial aid and student accounts to ensure the quality streamlining of front-end enrollment operations related to these areas Provide training and professional development opportunities for staff.
•Promote and implement a high performance and student success centered culture by setting clear goals, objectives and KPI's centered around enrollment and retention.
•Responsible for the development of dashboard reports for the general population cohort students. Able to effectively review and analyze data to develop initiatives and KPI's to increase enrollment, retention and graduation of the general population. Conducts assessments, prepares reports to enhance services provided within ACT and the One Stop.
•Design, plan, conduct and evaluate departmental assessment programs, procedures, and activities and analyze institutional effectiveness for accreditation purposes.
•Partner with the Communication Center to implement communication plan for all continuing students and analyze results to ensure meeting of strategic goals.
•Coordinates ACT and One Stop services with other departments in the Student Development Division and with other divisions of the College and ensures effective collaboration with Academic Division Deans.
•Assists the Assistant Dean with leading, developing, coordinating and administering One Stop initiatives, and evaluates the effectiveness of these services and programs, and coordinates these plans and programs in accordance with institutional strategic plans.
•Responsible for New Student Orientation program for new full-time students entering the College during the Fall and Spring semesters.
•Coordinates, monitors, and assesses Mandatory New Student Orientation on all three campuses.
•Evaluate data to identify causes of student attrition and provide recommendations for solutions, alternative systems, and procedures to increase retention to promote continuous improvement.
•Assists the Assistant Dean of Advising Career and Transfer with leading, developing, coordinating, advising and transfer programs, and evaluates the effectiveness of these services and programs, and coordinates these plans and programs in accordance with the Matrix, Strategic Enrollment Management Plan and Institutional Effectiveness Plan.
•Plan, coordinate, and monitor professional development opportunities for leadership team and staff within ACT and the One Stop.
•Ensures the design, development, and evaluation of departmental assessment programs, procedures and activities; analyzes institutional effectiveness for accreditation and planning purposes.
•Develops programs to facilitate enrollment/registration, courses and course/program requirements, transfer articulation, and dual admission agreements.
•Serves on institutional committees as it relates to department, and the Student Development Division.
•Develops benchmarks, goals, objectives, and programs consistent with those established by the Division of Student Development and the College.
•Use best practices to develop individual and group retention activities to meet the needs of a diverse student body.
•Prepares and monitors the budget for ACT.
•Performs other duties as assigned.
Education Requirements
Master's degree in advising or a closely related field, supervisory experience and experience in a college setting is required.
Experience
- Knowledge of student development theory
- Demonstrated success in working with culturally diverse and non-traditional students.
- Supervisory, communication, and program planning skills are required.
Competencies and Skills Required- Commitment to service orientation for students, faculty, and staff.
- Ability to write formal proposals and formal reports.
- Ability to effectively communicate procedures in written and oral form.
- Ability to handle confrontation, discipline, and to use team building techniques.
- Ability to assess human, fiscal, and program resources for departmental services.
- Ability to assess staff strengths and to assign responsibilities appropriately.
- Ability to collect and analyze data.
- Ability to provide a leadership role in representing advising to the College community.
Physical Demands and Work Environment•This position's duties are normally performed in a typical interior/residence work
environment, based on the activity scheduled.
•Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
•Ability to work a flexible schedule including evenings, weekends, and extended hours when necessary.
•No or very limited exposure to physical risk.
•Some travel required.
Salary $84,000
Additional Information UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.
UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.
Terms of Employment Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.
Posting Detail Information
Open Date 07/24/2024
Close DateOpen Until Filled Yes