Job Details
**Carter Lumber**
**Inside Sales Representative**
**Sales - Buxton, NC - Full Time**
A Kempsville Building Material (a division of Carter Lumber) Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.
**Requirements to be Considered for the Position:**
* Previous experience in a sales/customer service environment
* Friendly, outgoing personality
* Ability to effectively communicate with others
* Familiarity with building materials is helpful
* Ability to participate effectively as a team member
* Ability to work a flexible schedule, including weekends and holidays
**Responsibilities of the Position:**
**Sales & Relationship Building:**
* Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.
* Provides superior customer service while ensuring sales and profit goals are met.
* Follows up on online customer quotes from the Quote Management System and logs updates in the system.
* Supports the outside sales program and contractor customers as directed.
**Store Operations:**
* Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.
* Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned
**Knowledge & Training:**
* Identifies personal growth needs and learning opportunities.
* Completes required orientation and safety training.
* Commits to continued learning on products, packages, procedures and more.
**Benefits Provided (full-time employees):**
* Medical Insurance
* Vision Insurance
* Dental Insurance
* Disability Insurance
* Life Insurance
* Employer-matching 401(k) Plan