Job Details
**JOB DESCRIPTION**
**LOCATION**
**VIDEOS**
**PHOTOS**
LOGIN Guest Service Representative - Part Time - $300 Sign On Bonus! Mall of America DESCRIPTION **PURPOSE:** To ensure guests have a positive shopping and entertainment experience by acting as the mall's front-line guest service ambassador.
**ESSENTIAL DUTIES AND RESPONSIBLITIES:**
* Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service
* Greet guests in a professional manner, providing requested information efficiently
* Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electronic carts
* Oversee monetary transactions using a computerized point of sale system
* Be able to account for all funds by accurately ringing sales and counting out
* Ensure that all monetary transactions are completed using established cash handling procedures
* Coordinate MOA lost and found program
* Listen to guest issues and direct the matter to appropriate staff for resolution
* Ensure overall cleanliness and safety of the work area
* May provide support in other work areas as needed
* Regular and consistent attendance.
* Other duties as assigned.
**PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:**
* Must be at least 16 years of age
* High School Diploma or equivalent
* 1-2 years post secondary education preferred
* At least 2 years previous guest service experience
* Previous cash handling experience required
* Must possess outstanding guest service skills
* Excellent written and verbal communication
* Basic computer skills
**PHYSICAL JOB REQUIREMENTS:**
* Perform repetitive motion (using keyboard) - Frequently
* Stand and move - Frequently
* Reach at or below shoulder level - Frequently
* Stoop/Squat - Frequently
* Push/Pull -- Frequently
* Lifting/carry up to 40 pounds (strollers) -- Frequently
* Kneel and bend - Occasionally
* Reach at or above shoulder level -- Frequently
* Handle larger items such as boxes or packages (strollers) - Frequently
IND123 LOCATION 60 East Broadway, Bloomington, Minnesota 55425 Add details about your education history:
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Start Date End Date I graduated from this school + Add more education Add details about your work experience:
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Start Date End Date This is my present job + Add more experience