Job Details
If you have been wanting to start your career in the business field but have no experience, then look no further!
STN Promotions is looking to immediately bring on a new Wireless Account Associate. The Wireless Account Associate will be the first point of contact for our customers helping to educate them on the products and services offered by our clients and expanding brand awareness. The Wireless Account Associate will be working closely with consumers to enhance the reputation of our clientele and put them in the best position to be successful. We are looking for our Wireless Account Associate to be part of a team that is strong, determined, and ambitious to take on new challenges and opportunities as they are presented. Our company is continuously expanding into new markets and we want YOU to be a part of it!
We are seeking talented individuals to be a part of our Wireless Account Associate team in an effort to keep up with our overwhelming telecom customer base. We will train and develop our Wireless Account Associates starting from the ground up. We believe that in order to have a successful team, they must understand all aspects of the business. The Wireless Account Associate will not only have the opportunity to work with local customers directly, they will also be able to network with others in the organization, learn how to manage a small team and be a part of our business expansion.
Wireless Account Associate Responsibilities:
- Professionally educate new and existing customers on services inquired for by providing them with detailed information.
- Offer excellent customer service and communication by following up with customers about how new products and installations have gone.
- Customize the customer's pricing package based on their desires.
- Provide timely responses to customers and effective solutions to problems in customer retention and brand establishment.
- Attend weekly training sessions to enhance product and service knowledge.
- Work closely with Senior Managers to continue developing new skills that will assist in developing a strong team.
Wireless Account Associate Qualifications:
- Has a strong desire to learn in the fields Sales, Customer Service, Account Management
- Technology enthusiast
- Great communication skills to be able to excel in written and verbal communication with customers
- Self-motivated and determined to meet and exceed performance goals
- Amiable and outgoing personality that demonstrates professionalism
- Able to adapt to new situations and be solution-oriented
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