Job Details
Job Title: Business Process Outsourcing Tech
Work Location: Parma, OH
Duration: Long-term contract with option to hire
Hours: Monday-Friday 11am-7pm
Education/Experience Required: High school or equivalent
Job Description & Responsibilities :
- Provides high-speed manual key data entry and verification from incoming hardcopy documents.
- Provides document classification validation of automatically classified documents.
- Provides data validation of automatically extracted data from digital documents.
- Provides redaction validation of automatically applied redaction of digital documents.
- Provides manual meta-data indexing from digital documents.
- Provides quality control of documents converted to digital format.
- Provides check data validation of incoming checks.
- Provides check batch total reconciliation.
- Provides check amount account distribution as required by customer.
- Responsible for accurate high-speed (15,000 KS per hour) of hardcopy documents into the
Unibase Data Entry Software. - Analyze automated document classification exceptions of digital documents and make
corrections as necessary. - Analyze automated extracted data exceptions (low confidence level) from data and make
corrections as necessary. - Analyze automated redacted data exceptions (low confidence level) from data and make
corrections as necessary. - Responsible for manually entering meta-data index information from digital documents.
- Analyze digital checks and accompanying coupons/documentation to ensure proper payee, valid check date, and check is signed.
- Make corrections according to policy and procedures to include generating proper Check Return Letter, if necessary.
- Analyze automatically extracted check CAR/LAR amounts and make corrections as necessary.
- Ensure fiscal control of check batches.
- Research and analyze check distributions, as required by customer.
- Responsible for comparing hardcopy documents to digitally converted version to ensure customer required quality.
- Meets deadlines by working at a quick and steady pace while still maintaining quality/error free work.
- Achieves Time Productive statistics by meeting standards established by the BSS BPO manager.
- Achieves high level of accuracy by meeting standards established by the BSS BPO manager.
- Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.
- Must be able to adapt to changing situations and be flexible.
- Must be able to perform repetitive work according to set procedures while maintaining quality and production standards.
- Performs other duties as assigned.
Skills & Qualifications : - High school diploma or equivalent.
- Requires minimum of 2 years of related work experience.
- Familiarity with personal computers required.
- Basic knowledge of ten-key and keyboard skills.
- Excellent written and communication skills.
- Ability to perform analysis and problem solving.
- Detailed oriented.
- Must be able to work in a team environment by maintaining positive, productive relationships with co-workers, other departments, and management.
- Excellent customer service skills.
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin is an EEOC employer.