Job Details
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Mental Health Support and Services
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- Time off and much more!
The Event Sales Manager provides support to the Event Sales Leadership Team to ensure the department is run in an efficient and effective manner, with a high focus on delivering gracious hospitality and positive guest experiences. The Event Sales Manager is responsible for driving revenue to the company s New York City based venues by selling and converting event opportunities. The role encompasses event management aspects, including sales, logistics, FOH/BOH communication and client relations.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Receive inbound event inquiries with the goal of converting the lead into a confirmed event
- Handle inbound leads promptly.
- Advise on suitable venues for the client s event by communicating venue capabilities and sending marketing materials.
- Create event proposals, discussing pricing, timing, and food & beverage options, while maintaining proper margins
- Meet with client for venue site visits.
- Execute contractual agreements and facilitate deposit payment
- Manage TripleSeat (event platform) calendar of events- updating with tentative, definite, and lost business
- Discuss event logistics with client, inclusive of but not limited to F&B, floor plan/layout, and AV/production needs
- Work with the venue operations team regarding setup, staffing, floor plan, and overall logistics
- Work with the culinary team on menu adjustments/special requests
- Finalize event BEO and communicate details to the venue operations and culinary teams
- Ensure accounting paperwork is accurate, responsible for invoicing and the collection of payment before the event,
- Attend weekly BEO meetings with team members and venue FOH/BOH teams to review upcoming events
- Attend events when necessary for pre-shift, client/venue relations, and event kick-off
- Be available during events should the client or the venue operations team need to reach you
- Increase awareness of the company portfolio and drive additional business to venues through outreach
- Create and maintain positive community relationships within the industry
- Source personal book of business and industry connections to generate sales
- Attend off-site planner expos networking events to widen reach
- Develop and maintain long-term relationships with clients
- Monitor sales and continuously continually develop strategies to maximize revenue
EDUCATION/WORKING KNOWLEDGE:
- Minimum of 1 5 years of previous hospitality industry, inclusive of food and beverage, service standards, and guest relations experience within a high-volume setting.
- 1 5 experience in event planning/sales in within a high-volume setting.
- Knowledge of mathematical skills, including AR and P&L statements.
- Knowledge of understanding of legal contract language, with strong interpersonal and negotiation skills.
- Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.
- Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
- Must be organized, self-motivated, and proactive with strong attention to detail.
- Proficient with computers (Microsoft Products), POS, and technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to sit and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 25 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment