Job Details
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Suggest menu options
- Adheres to regulatory, departmental, and company policies in an ethical manner
- Outstanding example of and a credit to Downstream Casino Resort
- Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.Maintains a professional work environment with supervisors and staff.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Attends all necessary training meetings.
- Assist in other projects, as directed.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.Hours are determined by 24-hour schedule.
- Display merchandise neatly and in proper order.
- Mark prices on merchandise.
- Accurately operate cash register.
- Provides exceptional customer service to all patrons and communicates in a pleasant friendly, and professional manner at all times.Maintains a professional work environment with supervisors and staff.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- At all times acts as a role model and always presents oneself as a credit to Downstream Casino Resort.
- Assist in Monthly inventories.
QUALIFICATIONS/REQUIREMENTSThe requirements listed below are representative of the knowledge, skill, and/or ability required.To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
- Must be a minimum of 18 years of age or older upon employment.
- High school diploma or its equivalency required.
- Preferred one or two year's supervisory experience in the field of food and beverage required
- Must have a well-groomed and professional appearance
- Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues pertaining to restaurant operations.
- Ability to write routine correspondence and to speak effectively to the public, employees and guests.
- Must have the ability to deal effectively and interact well with the guests and employees to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to be approved for and maintain a valid gaming license.
- Work nights, weekends and holidays as required.
- Employment is contingent upon a favorable outcome of a background investigation and drug screening.
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
- Must be able to lift and carry upwards to 5 pounds
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation.Native American Preference policy does apply.