Job Details
Customer Service Rep
Are you a customer service professional searching for better hours and pay? Our client in Salem, OR, is looking for a full-time Customer Service Rep who enjoys interacting with people and providing exceptional service in a fast-paced environment.
THE BASICS
Pay: This office position earns a competitive wage of $17 - $21/hour, plus performance bonuses.
Benefits:
Health insurance
Dental insurance
A 401(k)
Paid time off (PTO)
Paid training opportunities
Weekly pay
Company provided uniforms
Opportunities for advancement
YOUR DAY AS A CUSTOMER SERVICE REP
As a Customer Service Rep, you will be the first point of contact for customers, setting the stage for the high level of service they expect. You will arrive at the office determined to make sure customers feel heard as you communicate with them over the phone and via email. When customers call with emergency situations, such as a flooded home, you will remain calm and find solutions to their problems. After a service appointment, you will make follow-up calls to ensure complete satisfaction. Your positive and friendly disposition will shine through in all your interactions! You will thrive in a fast-paced office environment, keeping busy and engaged with your tasks.
WHAT YOU NEED AS A CUSTOMER SERVICE REP
Requirements:
Customer service experience
CRM experience
Basic computer skills
Ability to type at least 50 WPM
Preferred:
Ability to work well with a team
Strong communication skills
Good phone etiquette
Ability to empathize with customers
Strong organization and problem-solving skills
A LITTLE ABOUT OUR CLIENT:
Since 2010, our client has been taking care of the residential and commercial plumbing needs in Salem and the surrounding areas. They recognize that their success stems from their excellent work ethic and their exceptional employees, and they've cultivated an uplifting environment where accomplishments are recognized and rewarded. Our client takes pride in keeping promises and delivering high-quality results, and they're looking for skilled people to help advance their company even further. Embrace a workplace where talents are celebrated and growth potential is limitless. Apply now and become part of a plumbing legacy!
WE CAN'T WAIT TO HEAR FROM YOU!
If you feel that you are the right fit for this position, theyd love to hear from you! Fill out their initial 3-minute, mobile-friendly application today and take the first step towards joining their plumbing team!