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Field Service Representative
Apply remote type Remote locations Madison Heights, MI, USA Mold-Masters time type Full time posted on Posted Today job requisition id R-1616 Shift 1 (United States of America)
Position Summary:
The Field service technician will provide repairs to parts, tools, and equipment and provide quality installations, maintenance, and repairs to equipment to support business operations at customer locations. The position requires troubleshooting of mechanical, hydraulic, and electrical components as well as circuits.
Work You ll Do:
- Read and comprehend instructions and follow established procedures
- Troubleshoot, perform preventative maintenance and repair equipment including electrical.
- Support and correspond with customers by effectively interfacing with customer and office in repairing equipment as needed.
- Evaluate and make recommendations regarding required repairs.
- Provide a high level of communication with both Customer and Office.
- Provide repairs to parts, tools, and equipment
- Prepares and sets up equipment, parts, or products
- Mark materials with identifying information using appropriate method.
- Open skids, crates and other containers.
- Wear the proper safety equipment.
- Prepares reports as needed
- Provides advisory support and assistance to the department manager as needed.
- Responsible for meeting team targets and key performance indicators
- Follow all safety guidelines and operate in a safe manner
- Physical presence on the job is essential and necessary including weekends and holidays if deemed
- Travel required up to 75% of the time
- Other duties as assigned by management
Team:
This role will be a part of Field Service Team
Basic Qualifications:
- Technical and mechanical knowledge & aptitude
- Proven Hydraulic, pneumatic, and electrical component skills/knowledge
- Troubleshooting experience required
- Manual dexterity
- Ability to read and follow instructions in manuals
- Must be able to operate a forklift, manlift, pallet jack
- Machining and welding skills
- Ability to read mechanical blueprint and electrical schematics.
- Must have and maintain a good driving record
- No fear of heights
- Must manage time well
- Good analytical skills
Preferred Qualifications:
- 5 years in repair desired
- Minimum of an associate degree in industrial Electricity, Electronic Engineering technology or related field or equivalent vocational/technical training and experience.
- Prior experience in plastics a plus
- Experience in repair and troubleshooting of Military electrical, mechanical, hydraulic and pneumatics of complex systems a plus
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Who we are: Mold-Masters:
Mold-Masters is a global leader in the plastics industry.We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co-injection systems are utilized by customers of all sizes in every industry, from small localmanufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we've built our reputation on delivering the best performance through our broad range ofinnovative technologies that optimize production toenhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold-Masters. That's "Performance Delivered". Mold-Masters is an operating company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com .
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at ...@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow". (OMIT in countries where not applicable)
Who we are:
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ( MRO ) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.Milacron is a Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.If you need a reasonable accommodation to assist with your job search or application for employment, email us at ...@hillenbrand.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
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Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose Shape What Matters For Tomorrow we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com .
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