Job Details
The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our "Relentless Customer Care" policy with our online and in-store "Yes! We Have It!" customers. The Store Fulfillment Associate position is non-exempt.
* Pick orders by locating merchandise within the store in a timely manner* Pack items in accordance with published standards and deadlines* Ship customer orders in a timely manner by prioritizing orders based on requested delivery option* Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area* Ability to work at a fast pace, collaborate, and perform duties as requested by management
Position Contribution Level :
* Entry Level
Minimum Education & Experience:
* High School Diploma or GED equivalent* Reads and speaks fluent English* Ability to read and adhere to all policy and procedure manuals
Physical Requirements:
* Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed* Ability to push/pull receiving equipment weighing up to 500 lbs.* Capable of operating a computer and other electronic equipment* Ability to stand for long periods of time* Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)* Capable of twisting, bending, and stooping* Ability to work at a safe and steady pace by using all safety equipment as directed
Supervisor :
* Store Fulfillment Lead, HR/Ops Manager or Store Manager