Order to Cash Specialist

Job Details

Job Description:

• Accountable for managing the comprehensive billing and collections procedures specifically tailored to large or key accounts. This entails overseeing the entire relationship with these accounts, which includes monitoring payment schedules, addressing any billing concerns, facilitating account reconciliations, vendor portal maintenance, purchase order confirmations, negotiating payment schedules, and ensuring timely collections.
• Comprehends the billing-to-collections process and effectively collaborates with stakeholders both upstream and downstream to resolve customer inquiries and ensure timely billing and collections.
• Leverage data from numerous databases and internal tools to perform billing and collections.
• Can perform billing and collection responsibilities at the level of Collections Specialist I and Invoice Associate I.
• Support the business project manager in the set-up of projects with accurate bill rates per contracts.
• Collaborates with project managers to oversee project progress and profitability, conducting regular reconciliations subject to independent review by senior management.
• Monitors and audit in conjunction with the PM third party invoices and employee expenses receipts for proper project allocation and invoicing to customers.
• Ensures accurate and timely accounting and invoicing for customers, while actively managing any discrepancies or delays that may arise.
• Maintains a detailed audit trail of all billing and collections activities, including any adjustments made, to facilitate tracking and monitoring of transactions.

Qualifications:

• Proficient to intermediate level in using accounting software and Microsoft Office applications, especially Excel, for data entry, analysis, and report generation.
• Proven experience (3+ years) working in a business-to-business order to cash environment, preferably in a professional service environment.
• 3-4+ years of billing and collections experience is required.
• Bachelor s degree in accounting or finance preferred, although experience or industry certification will also be considered with an associate degree.
• Communication Skills: Effective verbal and written communication abilities to interact with corporate clients, internal teams, and management, and to craft clear and professional communication.
• Customer Service: Ability to provide excellent customer service, handle difficult situations with empathy, and maintain a positive attitude.
• Ethical Conduct: Commitment to ethical practices and compliance with legal and regulatory requirements in debt collection processes.
• Technical Skills: Advanced Excel (pivot tables and v-lookups) are required. SAP experience is a plus.
• Personality/ Soft Skills: Someone who will not be overwhelmed by the duties of the role or the volume. Wants someone who is eager and asks great questions and can be a dynamic fit with a fast-paced organization.
• Systems: SAP (Plus)

 Addison Group

 06/26/2024

 Herndon,VA