Job Details
We are seeking a Room Attendant to join our housekeeping team at the Level Hotel in Seattle's South Lake Union neighborhood. The Room Attendant cleans guest rooms as assigned, ensuring the property's established standards of cleanliness.
Perks and Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to$18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:
- 3 weeks PTO
- Annual education allowance of up to $1,000
- Referral program
- Free Onsite Parking or Commuting Support
- Residential housing discount after 1 year of continuous employment
- Friends and family rates for our Hotel Properties throughout the company
What Will You Do?- Cleans guest rooms as assigned.
- Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.
- Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
- Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.
- Responsible for maintaining positive guest relations.
- Resolves guest housekeeping complaints and ensures guest satisfaction.
- Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.
- Maintains complete knowledge of correct maintenance and use of equipment.Uses equipment only as intended.
- Anticipates guests' needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.
- Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
- Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replaces facial, toilet tissue and bathroom amenities in correct amount and location.
- Updates status of rooms cleaned and turned down on assignment sheet/ in the system.
- Returns and restocks cart at end of shift.
- Empties vacuum bag and wipes vacuum clean.
- Ensures security of any assigned guest room keys.
- Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager
- Makes up cribs and rollaway beds and re-hang/refold clothes.
- Performs other duties as assigned.
What You Bring.- Must have strong attention to detail with the ability to prioritize and organize.
- Understand guest's service needs.
- Must be speedy and accurate.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent hotel data.
- Ability to work weekends and a flexible schedule.
About the company:LEVELNestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level's growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago and Seattle.
How To Apply:Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.