Job Details
Description
Night Dining Room Host
Hosts MUST be available to work Fridays & Saturdays.
Night shift schedules available: 3pm-8:30pm or 5pm-8:30pm.
Responsibilities and Duties:
Behavioral Traits:
•Demonstrate a heart of service: Show honor, dignity, and respect for all.
•Strong interpersonal skills
•Integrity: Do the right thing, every time regardless of who is watching
•Self-motivated with the ability to multitask
•Punctual & reliable.
•Professional and mature.
Stewardship & Job Tasks
•Use Chick-fil-A language and Core 4 to make every guest interaction personal.
•Engage with guests to make them feel cared for and welcomed.
•Check in with guests while they dine in; ask if they need additional condiments and/or how their meal is.
•Ask guests if they would like a refreshment of their beverages at halfway point and end of their meal.
•Ask to clear the guest's table when they are finished with their meal.
•Execute duties with urgency & accuracy.
•Exhibit applied knowledge of second-mile service by being genuine, proactive, and personal in interactions.
•Be an advocate for the guest; Resolve guest issues and bring them to leadership's attention.
•Displays understanding of stewardship: Not wasteful with products, works with urgency, & exercises good judgment
Safety & Cleanliness:
•Provide a clean environment for the guest by wiping down & cleaning the dining room, patio & bathroom.
•Promote good hygiene practices through regular hand washing & display working knowledge of cross-contamination and necessary prevention methods.
•Display working knowledge of cross-contamination and necessary prevention methods.
•Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning.
Company Information
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.