Client Service Representative

Job Details

Description

Position at Merrimac Valley Animal Hospital

Merrimac Valley Animal Hospital located in the coastal region north of Boston, in Amesbury, MA is growing. We are seeking a Client Service Representative to join our team

MVAH is a 3-doctor progressive and overall fun place to work where there is an environment of camaraderie, compassion, respect, and commitment to providing excellent care for our patients and clients.

Being a Client Service Representative (CSR)at MVAH takes a special kind of person who loves to connect with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any front desk operations. We feel strongly that you are the client's first and last impression of Merrimac Valley Animal Hospital and it is important that all clients feel welcome, safe, and comfortable. Come thrive in an environment that encourages learning and continued growth.

Skills and Qualifications:

• Minimum of 1-2 years of professional experience in a small animal clinical setting (or human medical practice) is preferred but will train the right person.
• Excellent communication skills with clients and team members
• Proficient time management, ability to problem solve, learn, and handle multiple tasks.
• Enthusiastic team player with a patient, and positive professional attitude
• Ability to adjust to changes in the environment and able to handle stress calmly.

Benefits and Perks:

• Short Term Disability paid for by employer.
• Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family.
• Company-Sponsored Employee Assistance Program (Headspace)
• 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment.
• UMR Insurance Plans with multiple options
• Flexible Spending Account or Health Savings Account options
• United Healthcare Dental Insurance; includes a 100% paid premium option for team members.
• United Healthcare Vision Insurance options
• Long Term Disability option
• Progyny-Fertility and Family Building Support (up to $10,000)
• Generous Continuing Education Program
• Team Member Discounts for Pet Care
• Paid time off inclusive of sick, personal, vacation, and CE
• LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)
• Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)
• Referral Bonus Program
• DailyPay on Demand

Merrimac Valley Animal Hospital has been assisting pets and pet owners since opening its doors in 1968. Our long-standing history and reputation demonstrate our long-term commitment and dedication to our community.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

 Merrimac Valley Animal Hospital

 07/01/2024

 Amesbury,MA