Job Details
Our Brand:
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel, and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - MCM's millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more.
For further information about MCM: www.mcmworldwide.com
Working with us:
With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards.
Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM's commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person.
Position Overview:
The Operations position is responsible for driving results and enhancing the customer experience by maintaining a neat clean and safe working and shopping environment. This position is also responsible for executing all company defined best practices in the stock and selling floor including replenishment, shipment processing and receiving, and maintaining visual display standards.
Reporting directly to the Store Manager, you will partner with management to ensure stock needs and replenishments are in alignment and in accordance with company standards.
Requirements
Key Responsibilities:
- Supports maintaining a clean, organized, and efficient stockroom while adhering to MCM standards and safety requirements
- Follows company standards of merchandise presentation and display
- Conduct weekly cycle counts to ensure physical inventory is accurate
- Oversee the Security Guard company for protection of assets and prevention of theft
- Maintain the housekeeping of the store
- Follow all store operational policies and procedures
- Ensure accurate and timely completion of all shipping and receiving
- Assist management with daily operations.
- Reconciling cash/deposit and credit card terminals.
- Must be deadline and detail-oriented
Experience & Key Competencies:- 1-2 years of previous stock experience in a luxury retail service environment preferred.
- Have a positive, high-energy, friendly, outgoing and engaging personality
- Demonstrate strong verbal and written communication skills allowing for effective communication with your customers and Corporate partners
- Must be able to lift, carry or otherwise move objects weighing up to 30 pounds when merchandising the sales floor and use ladders or stairs
- Ability to work a flexible schedule that meets the needs of the business