Job Details
Financial Customer Service Specialist Contract Weehawken, NJ $19.95/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate s/applicant s qualifications, skills, and level of experience as well as the geographical location of the position.
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
Our client is seeking a Financial Customer Service Specialist in Weehawken, NJ.
Role Description
Answer inbound calls from our client participants
Educate clients on account services and capabilities
Have an understanding of Financial Services terminology
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Skills & Requirements
Detail oriented (nothing gets past you)
Financial services/Banking/ Brokerage experience preferred
Exceptional phone conversation skills
Able to perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Strong organizational skills, attention to detail, and excellent follow-up skills
Ability to be self-motivated and succeed in a team atmosphere
Candidates must have flexibility in work schedule. Hours of operation for this team include weekends. Superior customer-centric focus, with proven ability to thoroughly resolve customer
inquiries. Bachelor s degree is preferred
Background in financial services
Four-year degree in related field.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there s a position you really want, you re fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays guiding principles is do the right thing . We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.###.####.
Drug testing may be required; please contact a recruiter for more information.