Virtual Front Office Team Member


Job Details

Main duties responsibilities:

  • Schedule patient appointments
  • Answering phone calls
  • Confirming appointments
  • Scan documents into POS
  • Enter in patient's insurance plans
  • Breakdowns
  • Coverage tables
  • Maximums
  • Deductibles
  • Assigning fee schedules (which can differ depending on the provider)
  • Submit insurance claims and predeterminations
  • Enter in EOB (insurance payments)
  • Communicate with assigned team member from primary office (this particular office as of today only sees patients 3x out of the month)
  • Helping out at doctor's endodontic practice when needed
Schedule: Monday - Thursday 9:00 a.m. - 3:00 p.m. Fridays 9:00 a.m. - 2:00 p.m. EST (some flexibility)

Salary: $17-$26/hour

Our ideal candidate
  • Dentrix experience is REQUIRED
  • Curve experience is advantageous
  • Dentrix Ascend experience is advantageous
  • Bilingual (Spanish speaking) is advantageous as the practice has a large Spanish speaking patient base
  • 5+ years of dental billing experience REQUIRED
  • Great customer service skills
  • Great and positive attitude (polite and friendly)
  • Punctual and excellent attendance record
  • Willing to learn and takes instruction well
  • Excellent communication skills
  • Proficient with computers
  • Great organizational skills
  • Time management Skills
  • Great attention to detail
  • Great at multitasking
  • Professional
  • Efficient
  • Understands the process
  • Values good organization and always prepared
  • Self-sufficient and productive
  • Enthusiastic and passionate about dental
  • Listening, knowing and understanding our patient's needs
Practice Description
  • 9 Doctors
  • 15 operatories
  • 38 total number of staff


As part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time, you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at and our Privacy Policy can be found at By applying to this job, you are providing consent to receive SMS messaging from Swiss Monkey and standard text, or data messaging rates may apply.





 Swiss Monkey

 06/21/2024

 Woodbridge,VA