Job Details
Location : Name:
De Pere
Company Overview:
ABOUT FESTIVAL FOODS:
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. Youll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.
Job Summary:
Job Title: Produce Clerk II
FLSA Status: Hourly
Reports To: Produce Department Manager
Maintains stock levels in the produce department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
1) Provides customer service to guests
- Assist guests with finding items they are looking for on or off the sales floor
- Takes orders and other special requests
- Answers the telephone and assists callers using proper phone etiquette
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager
2) Stocking and maintaining product levels
- Fill all items on display
- Makes sure products are rotated, using first in first out method
- Follow display standards
- Makes sure the sales floor is clean and tidy; no messes or spills
- Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
3) Log Sheets
- Take temperatures of everything regularly
- Fill out rotation sheets daily
- Record shrink daily
4) Maintain Produce Cooler
- Rotation of items within the cooler, first in-first out method
- Keeping the cooler clean and organized at all times
5) Product Order