Job Details
Position Title: Well-Being Coach
Location: USA (Florida licensed) ; Canada
JOB SUMMARY:
Innodata is seeking a qualified Well-Being Coach to join our team. The Well-Being Coach will play a critical role in supporting the psychological health and resilience of our personnel. This role requires a compassionate and experienced mental health professional who can deliver one-on-one and group coaching, develop, and implement site-specific psychological health plans, and facilitate training sessions focused on well-being and resilience. The support will be virtual in nature.
KEY RESPONSIBILITIES:
Develop and Implement Resilience Plans: Create and maintain site-specific psychological health plans. Update these plans annually or as needed to ensure compliance and effectiveness.Provide Individual Coaching/Counselling Support: Offer regular and on-demand one-on-one coaching sessions for Innodata Personnel, prioritizing immediate needs. Utilize various communication methods (Video Conference, phone, text etc) to provide instant coaching support. Group Coaching/ Counselling Sessions: Facilitate group coaching sessions tailored to team-specific and gender-specific needs. Ensure sessions are conducted in smaller groups to foster a supportive environment.Training and Development: Develop curriculum for new hire and refresher training on resilience. Deliver well-being and resilience training developed by customer -if required. Ensure all new hires receive well-being and resiliency training before exposure to potentially graphic and objectionable content.Psychological Health Priority: Provide appropriate psychological support to personnel affected by their work. Identify the need of and propose rotations or program changes for personnel experiencing significant psychological difficulties, if needed.Resilience and wellbeing surveys: Conduct resilience and wellbeing surveys periodically and make recommendations based on the results. Create methods to evaluate program success. Reporting and Compliance: Maintain and submit monthly reports on psychological health data, coaching hours, service utilization, and other relevant metrics. Review aggregated and anonymized data on resiliency pre-screening and assessment results and recommend corrective actions if needed.Employee Assistance Program (EAP) awareness: Ensure awareness about availability of a 24/7 external EAP service to all personnel. Psychological Health Materials: Assist in developing promotion and awareness material for well-being and resilience services and tools.
REQUIRED QUALIFICATIONS:
Education: Master s degree or higher in Clinical, Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy, or Clinical Social Work.Experience: Minimum of three years post-graduate client/patient-facing clinical experience, including supervised practice. Proven experience in providing one-on-one care and designing/delivering group-based interventions.Professional Accreditation: Accredited/registered with the relevant state or governmental agency, or Full membership and accredited practitioner status with a professional society/body where applicable.
PREFERRED SKILLS AND ATTRIBUTES:
- Strong interpersonal and communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Demonstrated ability to manage and prioritize multiple tasks.
- Empathetic, approachable, and able to build trust with employees.
- Knowledge of best practices in psychological health and resilience training.
- Proficient in using video conferencing tools, Microsoft Office.