Job Details
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members. JOB DUTIES Greet and establish rapport with guests, current and prospective residents. Field resort comments, suggestions, and complaints to the Resort Manager. Check guests in and out for their reservations. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing. Collect and post security deposits, rent, or funds for other services in Yardi. Make collection calls for site rental payments as directed; submit bad debt files to collections. Process resident move-ins and move-outs. Complete and maintain resort records, reports, and files. Review and code invoices and statements for manager approval. Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications with manager's discretion. Coor...Guest Service, Coordinator, Guest, Retail, Manager, Team Member