Job Details
Summary and Objective
The Assistant Property Manager will be responsible for assisting the Property Manager in ensuring the community generates adequate cash flow; the property is maintaining via company standards and assuring customer satisfaction. S/he will also manage the property in the absence of the Property Manager.
Essential Job Functions
- Promptly answer the phone, Internet, and email inquiries with the goal of obtaining an appointment to show the apartment community to prospective residents
- Immediately follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
- Close the sale with prospective residents and obtain a security deposit and application for an apartment or waiting list.
- Prepare all necessary documents for the application process and lease signing.
- Provide and explain all necessary documents to potential residences
- Screen, interview, and notify applicants of their acceptance or rejection as a resident following company procedures, Equal Housing Opportunity requirements, and any applicable program regulations.
- Assist Property Manager with advertising and promotions for the property concerning prospective residents and resident retention.
- Complete and submit all weekly reports promptly to the Property Manager and the Regional Property Manager.
- Conduct all activities following HUD regulations and Fair Housing requirements.
- Positive attitude and customer service focus.
- Experience in sales, leasing, and marketing.
- Able to manage time, organization, problem-solving, and have good judgment.
- Have considerable attention to detail.
- Strong written and verbal communication skills.
- Stress tolerance.
- Maintain regular attendance and follow company rules and regulations governing presence.
- Work efficiently as a team member, by participating actively and constructively.
- Safely perform all duties by following all BAM safety procedures for the operation of equipment, machinery, and hazardous substances and chemicals.
- Communicate effectively and display a professional manner when dealing with supervisors, co-workers, residents, and individuals inside and outside the organization
Competencies
- Communication Proficiency
- Business Acumen
- Customer Focus
- Decision Making
- Financial Management
- Results Driven
Required Education and Experience
- High School diploma or equivalent combination of education, training, and experience.
- 2-4 years of progressively responsible experience in the management of residential or commercial facilities.
- Experience with PC-based word processing and spreadsheet software.
- Demonstrated supervisory potential.
- Must be able to travel and able to work a varied schedule including weekends.
- Must have and maintain a valid driver s license in the state of Indiana.
- Demonstrated ability to communicate effectively verbally and in writing.