Job Details
Be Extraordinary, Join our Team!
Shift and status: Part time , 6:00 a.m. 2:30 p.m., 2:30 p.m. 7:30 p.m., variable days and weekends.
Job Summary
Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions. Contributes to patient satisfaction goals by providing quality service.
Essential Functions
+ Exhibits a friendly, caring attitude when answering or calling out on the phone, taking patient menu selection, confirming patient needs/requests, and discussing patients needs and tray delivery time with nursing or departmental associates.
+ Follows proper telephone etiquette and procedures with patients, visitors, and healthcare professionals.
+ Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences, when patient inquires or needs additional selections.
+ Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
+ Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following department procedures.
+ Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
+ Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
+ Maintains accurate information for each patient.
How Corewell Health Cares for you
+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here ( .
+ On-demand pay program powered by Payactiv
+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
+ Optional identity theft protection, home and auto insurance, pet insurance
+ Traditional and Roth retirement options with service contribution and match savings
Qualifications
Required
+ High school graduate or equivalent
Preferred
+ Current site-specific hospital food service experience or equivalent experience in customer service healthcare food focused position.
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
This is where extraordinary begins. Find out where it can take you and your career. Apply Now!
Primary Location
SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn
Department Name
Nutrition Services - Dearborn
Employment Type
Part time
Shift
Rotating (United States of America)
Weekly Scheduled Hours
20
Hours of Work
6:00 a.m. 2:30 p.m., 2:30 p.m. 7:30 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.###.####.
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated peopleincluding more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilitiesand Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.