Summary of Position: The Customer Service Representative (CSR) is responsible for processing orders for DME or supplies. The CSR enters orders into the database and updates new and existing patient information including demographics and insurance. CSR may be involved in ordering equipment and inventory control. Education: High School Diploma or equivalent Experience: Previous Customer Service Experience or CRT Experience; Insurance billing Skills: Customer Services, Excellent Written and Verbal Communication Skills, Good Interpersonal Skills, Problem Solving Skills, Critical Thinking and Organizational Skills Requirements: Ability to work independently and with a team, computer skills appropriate to the position, knowledge of DME and medical services, good phone etiquette, ability to multi-task Physical: Frequently required to sit and use hands to finger, handle or feel. Occasionally required to stand and walk. Significant amount of time spent talking to customers.
Community Health Management Services
06/19/2024
Jasper,AL